Contact Us

We’re here to help.
If you have any questions about our products, your order, shipping, or after-sales support, please feel free to contact us.

Customer Support

For order inquiries, returns, refunds, and general assistance:

Email: service@curlaky.com
Response Time: Within 24 business hours

Order & Product Information Support

For questions related to order status, delivery scheduling, or oversized item shipments; and for product details, specifications, materials, or pre-purchase questions:  

Email: support@curlaky.com
Tip: Please include your order number for faster assistance.
Response Time: Within 24 business hours

Business Information

  • Orders are fulfilled from our U.S.-based warehouses to ensure timely delivery.
  • Customer service is provided primarily online via email to ensure accurate documentation and efficient support.

Important Notes

  • Please contact us before returning any items. Returns sent without authorization may be refused.

  • For damaged or defective items, contact us within 48 hours of delivery and include photos or videos for verification.